At techpitreviews.online, customer satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds may be issued for products purchased through our Website techpitreviews.online.
1. Eligibility for Refunds
- Refunds are available only for items purchased directly from techpitreviews.online.
- Refund requests must be made within [7–14 days] of delivery, depending on your region’s applicable law.
- The item must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order confirmation, receipt, or invoice) is required.
2. Non-Refundable Items
The following items are not eligible for a refund:
- Digital products, downloads, or software licenses.
- Opened printer cartridges, toners, or consumables (unless defective).
- Products sold as “Clearance,” “Final Sale,” or “As-Is.”
- Gift cards or promotional vouchers.
3. Defective or Damaged Products
If you receive a defective or damaged item, please contact us immediately at support@techpitreviews.online with photos of the product and packaging. After review, we will arrange a replacement or a full refund, including shipping costs if applicable.
4. Refund Process
- Approved refunds will be issued to your original payment method (credit card, PayPal, etc.).
- Processing time may take 5–10 business days, depending on your bank or payment provider.
- We will notify you by email once your refund has been processed.
5. Late or Missing Refunds
If you haven’t received a refund after the processing period:
- Check your bank account or payment method again.
- Contact your credit card company or bank, as processing delays may occur.
- If you’ve done all this and still haven’t received your refund, email us at support@techpitreviews.online.
6. Exchanges
We currently only replace defective or damaged items. If you need an exchange for the same product, please contact us.
7. Shipping Costs
Unless the refund is due to a defective or incorrect item, shipping costs are non-refundable. Customers are responsible for return shipping fees.